Head of Human Resources

# Head of Human Resources

**Company:** Le Roma Hotels & Resorts

**Location:** North Bengaluru; travel across properties required

**Employment Type:** Full-time

**Compensation:** INR 1,00,000 per month

**Reports to:** Leadership Team

## Role Overview

Le Roma Hotels & Resorts is looking for an experienced Head of Human Resources to lead the people function across its hotels, resorts, and corporate office. The role will build a professional, performance-oriented culture while ensuring a consistent and supportive employee experience across properties.

This is a hands-on leadership position covering workforce planning, recruitment, onboarding, employee relations, performance management, payroll oversight, training, and statutory compliance.

## Key Responsibilities

- Develop and execute the group-wide HR strategy in alignment with business growth.

- Lead recruitment across hotel operations, sales, food and beverage, housekeeping, guest relations, finance, and corporate functions.

- Establish consistent onboarding, attendance, leave, payroll, appraisal, promotion, and exit processes.

- Create clear job descriptions, reporting structures, KRAs, and performance scorecards.

- Partner with property heads to forecast staffing needs and manage manpower costs.

- Build training programmes covering service standards, leadership, sales, workplace conduct, and compliance.

- Manage employee relations, grievances, disciplinary matters, retention, and succession planning.

- Ensure compliance with applicable labour laws and statutory requirements.

- Oversee HR records, employee documentation, payroll inputs, HR systems, and management reports.

- Strengthen employer branding and build a reliable talent pipeline for future properties.

## Candidate Profile

- 8-12 years of HR experience, including at least 3 years in a leadership role.

- Experience in hospitality, hotels, resorts, events, travel, or another customer-focused service industry is preferred, not mandatory.

- Strong knowledge of recruitment, payroll, performance management, employee relations, and Indian labour compliance.

- Comfortable working directly with senior management and property-level teams.

- Strong communication, judgement, confidentiality, and conflict-resolution skills.

- MBA or postgraduate qualification in Human Resources preferred.

## Success Measures

- Timely closure of vacancies.

- Improved employee retention and engagement.

- Accurate payroll and employee documentation.

- Consistent HR processes across properties.

- Stronger manager capability and service culture.